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Position Details

  • Position: Senior Commissions Accounting Specialist
  • Employment Type: Full-Time
  • Location: Allentown PA

Ideal Concepts, Inc. is looking for a Senior Commissions Specialist to assist with processing commission statements for our multiple product lines.

As Ideal Concepts continues to grow, our agent base, insurance verticals, and relationships with new partners expand. Our Senior Commission Specialists are responsible for the timely and accurate processing of our more complex and involved commission statements, including reviewing commission feeds for accuracy, creating imports, and processing transactions to pay out to agents at variable compensation levels. Our Senior Commission Specialists work with our business partners to obtain crucial data, correct errors, and ensure accurate compensation. They develop, maintain, and generate reports and tools, and work within our proprietary system to resolve and research inquiries in a timely manner while providing excellent service to business lines. This position requires an innovative thinker who can interface with multiple functions in an effort to implement procedures and controls and maintain our supporting systems. As a Senior member of our Commissions team, the right candidate will have the ability to fully and logically think through issues to create or enhance processes that strengthen solutions. The ideal candidate is able to take direction from business leaders, work independently within established timelines, and accurately handle complex commissions processing in a fast-paced environment.

Responsibilities:

  • Process commission statements from over 50 of our insurance partners, including handling of the more complex and involved commission statements we receive
  • Meet weekly and monthly deadlines to support timely payments and reports
  • Maintain and verify accuracy of payments and statements by working cross-functionally
  • Investigate, report, and follow-up on missing commissions
  • Ensure variable compensation calculations are done accurately
  • Complete recurring manual tasks for processes not systematically automated
  • Communicate constructively with Team Lead and Management regarding commission changes/corrections in a timely manner
  • Provide phone, email, and system support related to commission questions and issues
  • Interact with agents to explain and assist in the understanding of variable compensation plans and calculations provided to the Commission Team
  • Review compensation payments and confirm calculations by reconciling data to source systems
  • Maintain compensation system by performing a variety of data inputs and ensuring the accuracy of processes by analyzing data outputs
  • Understand multiple internal divisions of business to research, analyze, and resolve potential issues
  • Perform validation and data quality checks on both system data and compensation calculation results
  • Identify and research inconsistencies to determine root causes and offer proposals for remediation
  • Support projects and report requests as needed
  • Work independently with minimal supervision
  • Perform other duties as assigned

Requirements:

  • Associates degree with a minimum GPA of 3.0, or equivalent experience, in accounting, bookkeeping, or other related fields
  • Highly proficient in Microsoft Excel
  • 3+ years of related work experience, Financial Accounting, Bookkeeping
  • Understanding of Health, Medicare, and/or benefit commissions is a plus
  • Experience in processing commissions and/or sales incentives is a plus

Skills:

  • Ability to perform at a high level of proficiency while working independently with minimal supervision
  • Highly proficient in Excel; (V-lookup, Pivot tables, Macros)
  • Fast learner of complex topics, systems, and processes with high memory retention
  • Skilled at critical thinking
  • Excellent attention to detail to ensure accuracy and integrity of commissions
  • Strong math and analytical skills
  • Creative problem solving and troubleshooting skills
  • Excellent oral, written, and interpersonal communication skills
  • Skilled in maintaining close working relationships with agents, while acting as liaison between multiple layers of management and departments
  • Capable of managing competing priorities with multiple deadlines and multitasking in a fast-paced environment
  • Self-starter with strong work ethic, organization, and good time management to be able to multi-task, prioritize, and meet deadlines independently in a fast-paced environment
  • Positive and self-motivated with the ability to change priorities on-demand
  • Demonstrated ability to work well individually and in a team environment
  • Skilled at research and problem solving
  • Proficient in Microsoft Windows and Internet knowledge

Benefits:

  • Company pays 100% of the employee's weekly premium for major medical, dental, vision, and life insurance (family members may be added for an additional cost)
  • Employee 401k Plan
  • Generous PTO policy
  • 8 paid pre-determined holidays
  • Technology-focused, fast-paced working environment
  • Professional team atmosphere with motivated, career-driven professionals as co-workers
  • Expansion and growth with one of the top health insurance marketing companies in the nation

 

This is normally an on-site position, located in Allentown, PA. In light of COVID-19 (Coronavirus), we have made temporary arrangements for our staff to be able to work remotely. We will soon return to our offices, at which time, remote work will not be an option for this position. 

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