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Position Details

  • Position: Human Resources Manager
  • Employment Type: Full-Time
  • Location: Allentown PA

Job Summary: 

The Human Resources Manager will function as a fully integrated member of Ideal Concepts’ leadership team. They will lead and direct the routine functions of the Human Resources department by creating, maintaining and enforcing all employee related company policies and practices.

The best fit for our team will be able to facilitate resolutions that contribute to business goals, objectives, and priorities. We are highly motivated to hire someone interested in providing comprehensive human resource consultation, guidance, and support services to maximize the effectiveness of the business and to be the go-to person for all employee relations issues. 

Management Responsibilities:

  • Oversees the daily workflow of the department
  • Provides constructive and timely performance evaluations for direct reports
  • Handles hiring, promotion, discipline and termination of employees in accordance with company policy


Primary Accountabilities:

  • Plans, organizes, and controls the activities and actions of the HR department while contributing to the development of HR department goals, objectives, and systems
  • Develops and implement HR strategies and initiatives aligned with the overall business strategy
  • Reports to management and provide decision support through HR metrics
  • Maintains compliance with federal, state, and local employment laws
  • Reviews, develops and administers human resources policies and procedures that relate to IDC personnel while maintaining compliance
  • Manages and coordinates immigration and visa sponsorship procedures and visa processing as it applies to the DHS and the USCIS
  • Designs, implements and maintains a compensation analysis process that fosters competitive pay, bonus and relocation for new hires as it relates to the appropriate market
  • Plans and conducts new employee orientation to foster a positive start to their career at IDC
  • Coordinates management training in onboarding, terminations, promotions, performance reviews and safety in accordance with FLSA and EEOC guidelines
  • Oversees and manages a performance appraisal system to ensure high levels of performance, effectiveness, compliance, and equity within an organization
  • Creates learning and development programs that provide internal development opportunities for employees
  • Keeps records of benefits plans participation, personnel transactions, promotions, transfers, performance reviews, terminations and employee statistics for government reporting
  • Oversees employee disciplinary meetings, terminations, and investigations
  • Bridges management and employee relations by addressing demands, grievances or other issues
  • Manages benefits programs such as health, life, dental insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance
  • Investigates accidents and prepares reports for Worker’s Compensation
  • Prepares employee separation notices, related documentation and conducts exit interviews
  • Track turnover rates and analyze trends to offer solutions
  • Represents IDC at personnel-related hearings and investigations
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
  • Develop, maintain, and revise an employee handbook
  • Oversee payroll
  • Apply timely and creative solutions to problems while working well under pressure



Education and Experience:

  • Bachelor’s degree with a minimum GPA of 3.0 in Human Resources, Business Administration, or related field required
  • At least one of the following certifications required:
    • HR Certification Institute (HRCI)
      • Professional in Human Resources (PHR)
      • Senior Professional in Human Resources (SPHR)
      • Global Professional in Human Resources (GPHR)
      • Human Resource Management Professional (HRMP)
      • Human Resource Business Professional (HRBP)
  • 5+ years of direct HR Management
  • Demonstrable experience with human resources metrics
  • In-depth knowledge of labor law and HR best practices management systems
  • Strong experience with DHS and USCIS Immigration and visa sponsorship procedures
  • Ability to architect strategy along with leadership skills
  • Intimate knowledge of HR systems and databases
  • High level ability to read, analyze, and interpret the most complex documents.
  • Strong ability to relate well with employees at all levels of the organization using interpersonal, negotiation, and conflict resolution skills
  • Experienced in conflict resolution and ability to apply critical thinking skills to identify appropriate resolution for issues
  • Thorough knowledge of how to conduct an investigation and document findings
  • Excellent verbal and written communication skills
  • Ability to act with integrity, professionalism, and confidentiality
  • People oriented and results driven
  • Computer proficiency with MS Office  



We have been growing exponentially over the last few years and with that growth we need more exceptional Recruiters! We are looking for entry-level and junior recruiters to join our team in attaining the top talent for our insurance broker positions and a variety of in-house corporate positions. Our Recruiters are a critical part of Ideal Concepts' ambitious expansion plans. 

We have been honored with the Top Workplaces in the Lehigh Valley award two years in a row and have topped the Inc. 5000 list for the third year in a row. With our growth track record, you will find unlimited advancement and career development opportunities.

  • Company pays 100% of the employee's weekly premium for major medical, dental, vision, and life insurance
  • Competitive bonus structure
  • Employee 401k Plan
  • Generous PTO policy 
  • 8 paid pre-determined holidays
  • Technology-focused, fast-paced working environment
  • Professional team atmosphere with motivated, career-driven professionals as co-workers
  • Expansion and growth with one of the top health insurance marketing companies in the nation

This is an on-site position, located in Allentown, PA. In light of COVID-19 (Coronavirus), we have made temporary arrangements for our staff to be able to work remotely. Once we are cleared to return to our offices, remote work will not be an option for this position.

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